Crystal Reports & SQL Reporting Services Training Consultants
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Evaluate yourself by your own standards, not someone else's
Institute of IT Trainers - Freelance Trainer of the Year 2006 & 2009
Liverpool Business Connect Member
  Maximum Impact Solutions Limited - Reporting Solutions, Creating Answers
Reporting Solutions - Creating Answers, Crystal Reports, Dashboarding (Xcelsius) & SQL Reporting Services

We are proud of the high quality of service we provide our clients, and we continuously monitor, evaluate and improve our solutions, to ensure that not only we maintain this standard but we keep on innovating our service delivery.

The following testimonials are taken directly from the evauation forms completed by delegates who have attended Crystal Reports courses and workshops and SQL server reporting services courses and workshops delivered by our trainers, and feedback forms following Crystal Reports and SQL reporting services report design and consultancy solutions

Don't take our word, look at what our clients say about their experiences

new testiominal

Ricky Hardy - Vertigo IS

new testimonial

Ricky Hardy - Vertigo IS

"Julia has worked for ITPC on many occasions and has represented our company in its best light. We have no problems in putting Julia in front of our biggest clients.

The training she delivers is of very high spec and we only receive the very best feedback, from the delegates on her delivery style and subject knowledge, she is a professional at all times and the fact that she has won the best trainer of the year award an more than one occasion speaks volumes.

I would recommend Julia to any organisation who requires quality training."


"It is a pleasure to write a recommendation for Julia who I have worked with for nearly ten years. As a supplier of trainers to the training industry it is so important to have trainers who are professional, reliable and trustworthy and Julia has always shown these traits, on top of which she is a superb trainer with a positive attitude."

K F Capital Training Ltd

"We are always delighted to welcome Julia to train our delegates in the Channel Islands. She is so energetic and enthusiastic, it is contagious!

Our delegates really enjoy thier learning experience which gives us great PR and client retention.

Maximum Impact says it all. Thanks Julia."


"Julia is a lovely lady. Not only is julia proactive, but also very patient and always willing to help were necessary.

I would recommend Julia to other organisations hoping to learn Crystal Reports."

CP - ACS Ltd

"I just want to say thank you for yesterday when you finished a report for us, your response time was amazing and made all the difference.

It is good to know someone who can write the reports we require."

BG Integrity Office Ltd

"I just wanted to say thanks again for your speedy response and all of your help, it’s very much appreciated.

The Crystal Reports 2008 version has sorted it a treat! :o) Thank you."

RS - Integrity Office Ltd

"Julia is a unique combination of expertise, talent, empathy, innovation and energy.

If you're looking to partner with Julia on a project you can be sure of an outcome that will meet, and in all probability exceed, your expectations"


"Good course provided me with the knowledge I need for running reports for IPS. I will recommend this course."


"Well structured and well paced course. Very happy with course, covered basic functionality in good detail.

Tutor was excellent!!!"


"I found the course very useful, I had very little prior knowledge of Crystal, but the explanations and exercises were easy to follow.

I feel confident now in creating reports."


"The trainer made this course for me, I can see how a less able trainer could have left me feeling demotivated at my lack of skills, she was fun, instructive and supportive, an asset to your team."

L D Oldham College

"I enjoyed the two day training session far more than I had expected, this was solely down to Julia being both informative and supportive"

M M Oldham College

"Nice to hear a trainer that speaks my language. Well presented course in good surroundings"

M K Sefton MBC

"Good course. Very knowledgable tutor. Small groups enabling personal attention"

M R Sefton MBC

"I was not expecting such depth for the course but julia was very clear in her instructions"

MW Sefton MBC

"Julia has provided both IT training and IT consultancy and delivery services all centred around tools for data analysis and manipulation.

I've always been delighted with Julia's work, she is able to work and act independently, gets the job done and provides a great service."

S B - Brayleino Broadskill

"I have known Julia professionally for 9 years, and have no hesitation in endorsing her planning, delivery and evaluation of training, curriculum development, and project management.

I was privileged to have worked with Julia on various projects with Government agencies, private and public sector organizations.

I find Julia to be positive, tackling all assignments and opportunities with dedication and cheerfulness.

Besides being a pleasure to work with, Julia has creative ideas, consistently high standards for all areas of her work and intuitive business mind.

This is reflected in her greatly deserved awards from professional bodies. I highly recommend Julia for employment. She brings multi faceted qualities of excellent communication, team sprit, honesty and experience to any role."

P C - Oracle Corporation

"Julia has worked for ITPC on many occasions and has represented our company in its best light.

We have no problem in putting Julia in front of our biggest clients. The training she delivers is of very high spec and we only receive the very best feedback, from the delegates on her delivery style and subject knowledge, she is a professional at all times and the fact that she has won the best trainer of the year award an more than one occasion speaks volumes.

I would recommend Julia to any organisation who requires quality training.”


"You only have one chance to make a first impression - and

Julia's fantastic energy, passion and commitment go to make the first impression of her so positive.

Julia is able to sustain that goodwill with her strong technical skills and they are supported by outstanding training delivery skills

Julia demonstrated a full appreciation of the scope of the trainer's role, its duties and responsibilities, and an understanding of what the client really wants.

She has an excellent consultative style"

"Your presentation was excellent, response to questioning superb and you made all of us "judges" feel relaxed and confident in you"

Institute of IT Training 2009 Awards Judging Panel

Institute of IT Training 2009 Awards Judging Panel
"It was an excellent course, would recommend to my colleagues. Very Useful"

C C - Passport Office

Although I had no prior knowledge of Crystal Reports, Julia was really helpful and made the exercises clear and easy to follow. Thanks for your patience

P M - Passport Office

My main objectives for attending the course was to get more familiar with Crystal Analysis 10, and see if it can improve the efficiency.

On completion of the course I can do a more detailed analysis using the application.

The trainer was very approachable and friendly, and the course was very useful and enjoyable

S K - Cigna Healthcare

I attended this course to gain a better understanding of the functionality of Crystal Analysis 10. I found the trainer very helpful and approachable with good understanding

J S - Cigna Healthcare

Highly knowledgeable instructor. Relevant Exercises

G T - Yes Telecom

The trainer was excellent, knew what she was talking about, good pace, excellent communication. Thanks

R S - Yes Telecom

Trainer had everything - good knowledge, always smiling, understood our needs

R M - Yes Telecom

Very knowledgeable about Crystal and formulas gave confidence that she knows what she's talking about.

S D - Lima Networks

Confident, friendly, expert completely in control of the subject matter and the course really excellent in all areas. Met and exceeded our expectations

J E - Manchester City Council

It makes a change to be trained by someone who really understands the subject matter and goes at a decent pace.

D S - Manchester City Council

Excellent - particularly useful that Julia took the time to understand our database (Comino) - which obviously made the training experience much more useful in that it was easier to relate to.

M O'C - Manchester City Council

Attending the course as a novice in the use of databases I feel confident that I will be able to apply the various elements of the course in the work place

C C - Local Solutions

Julia understands well the dynamics of the classroom and is sensitive to all barriers to learning, removing those she can to promote greater effectiveness and business benefit

Institute of IT Training Awards 2007 Judging Panel

Good overall course. Excellent tutor.

A B - Sefton MBC

Not bored at all and after 20 years of courses and tutorials that is very rare.

M F - Tribune Smart Homes

Great presentation from Julia. Explained everything clearly and was extremely helpful throughout. Cheers!

P S - Tribune Smart Homes

I never would have believed I'd have learnt so much in 2 days. Complex subjects are handled easily and delivered in digestible manageable chunks

M F - Derwent Shared Services

Great trainer - very approachable & interactive session. Paced well & very enjoyable


Very helpful, dealt well with the fact everyone was at different levels & had different previous experience with the product.


One of the best training experiences I had.

Julia was extremely knowledgeable a pleasure to work with and ensured we covered everything


"The accurate and timely management information provided by Maximum Impact has allowed me to make informed decisions on many crucial aspects of the business.

Immediate impact has been felt in costly areas together with real service improvements from a national supply network.

All this, means our customers benefit from the flexibility, easy learning techniques Maximum Impact adopt with Crystal Reports."

G H - Premex Services Ltd

We would have no hesitation in recommending Maximum Impact Solutions as a supplier of this type of training and we would use them again if we require further training.

C R - UHI Millennium Institute

“The course was well paced and pitched at a level which allowed me to learn quickly and in depth.

It was flexible, interesting and challenging.

The course content was well structured and included exercises that built on your knowledge, reinforced, and then expanded it.

Julia is an excellent instructor who really knows her subject. She was enthusiastic about the topic and that made the course very enjoyable.

Any questions were always answered and she was very willing to share her knowledge even if the questions went beyond the course material.”

N L - UHI Millennium Institute

"Julia demonstrates, drive, passion and professionalism in all areas of training.

She has the upmost respect for and from her clients, evidenced by the strength of her client relationships.

She is a credit to the freelance trainer profession and is a most worthy winner of the Freelance Trainer of the Year Award 2006"

Institute of IT Training Awards 2006 Judging Panel

Institute of IT Training Awards 2006 Judging Panel